Automating the interview process: does it help or hurt?

It’s almost 2019 and technology is everywhere. Whether you want to get a taxi to go to an appointment, feeling hungry and want food delivered, or share your thoughts with others, chances are, there is an app in your phone for that. Even your dry cleaner pulls up your profile on his computer, once you walk in to drop off some shirts. So, it makes perfect sense that when hiring technical people, automating that process is the way to go. Or so it seems.